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*** Welcome To The My 365 Buying Group, This Site Is For Authorized Foundation Repair and Waterproofing Contractors Only***

Pick-Up, Delivery, and Shipping Guidelines

Guidelines for Pick-up, Delivery, and Shipping
  • Local Product Pick-up
  • Local Kansas City Delivery
  • National Shipping - Ground and Freight

Privacy Policy

Category : 365 Policies
We keep your personal information private and secure. When you make a purchase from 365 Contractor, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.....

Pricing Policy

Category : 365 Policies

GENERAL


The prices shown on this site are in U.S. dollars and valid only within the United States. These prices do not include sales taxes. Sales tax will be added to those customers living in MO.
Your card will not be charged until your order has been processed and verified in stock. You may see the charge on your credit card as a pending payment. You will know the order has been charged because your available balance will change to reflect the charge.....


Return Policy

Category : 365 Policies

Return/exchange requests for items purchased from my365hardware.com can be made within 30 DAYS OF THE PROCESSING DATE. Refunds will be made once the item is received in the store and has been inspected to see that the following conditions are met:

Items MUST be in ORIGINAL box and/or original packaging.
The item should not have been assembled, installed or used, NO EXCEPTIONS.
The item (s) should be returned with ALL parts and manuals.......


Warranty Policy

Category : 365 Policies

We ask the customer to contact the manufacturer as there will be questions asked, Serial numbers needed, etc. that the manufacturer will need provided to them that we do not have access to. Many times, the manufacturer may be able to trouble shoot the item with you and help discover why an item is not working properly. It may be that the item is not actually defective, just that it is not set up correctly. Never remove stickers providing serial numbers, etc. These original stickers will be needed if an item needs to be returned. The manufacturer will not accept returns without the original sticker. We have no control over the quality of an item as we are not the manufacturer.....


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